College of Humanities & Social Sciences
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- ItemCash Management: A Case Study of logs & lumber Ltd, Kumasi(2000) Osman, Halidu Babamu
- ItemAppraising financial controls at the Okomfo Anokye Teaching Hospital, Kumasi(2008-06-26) Opoku-Anto, EdwinThis long essay is mainly embarked upon to examine the effectiveness of internal control systems in place at the Komfo Anokye Teaching Hospital in its quest to deliver excellent healthcare to its clients. For the purposes of this work, attention was focused on financial and accounting control by examining three key questions as regarding; (1) existence of proper internal financial control that is consistent with the company objectives and the role of employees in ensuring the success of this plan? (2) how effective and efficient is this system in streamlining procedures, policies, plans, procedures, laws, regulations, and contracts that reduce the incidence of omissions and fraud to produce reliable financial information (3) How could internal control be improved in this organisation. There is theoretically no restriction on what internal control can evaluate and report about within an organization. However, internal financial control tends to vary from one company to another, reflecting particular objectives of directors, and senior management. Primary data was obtained through the administration of surveyed questionnaires to the sampled respondents at the account section of the hospital to ascertain the needed information for analysis and recommendation. Statistical software was used to analyse the data received from respondents in percentiles. Some findings that needed urgent attention to ensure that controls were effective are as follows; policy overrides by management, poor file management, segregation of duty, inadequate intranet facility which causes delays in data input which result in unnecessary idle time; poor receipt check at the monitoring unit because the number of workers in this section is relatively small. There is also the problem of transferring fund from one account to another (i.e. GOG, DPF, and IGF) that delays business of the hospital. It was recommended that, the hospital administration should take steps to address the aforementioned problems without further delay to be able to deliver the excellent healthcare to the public. For the limited time within which the long essay had to be completed and difficulty regarding finance, attention was only focused on financial control only. I would urge other researchers to take up the challenge to examine other aspects of internal control in the hospital regarding procurement, and maintenance sections to offer useful suggestion that could help maintain good corporate governance.
- ItemThe performance of mutual funds in Ghana: a case study of Anidaso mutual fund 2006-2008(2009) Obeng, Obed Joy
- ItemImproving customer satisfaction: the role of communication, a case study of Enterprise Life Assurance Company(2009) Kyeremateng-Boateng, HenryThe basic challenges of service companies today are how to effectively design and implement a ell structured communications platform in their efforts to satisfy customers. Many authorities argued that communication is essential part of service and can consequently create or destroy customer perceived value. Communication can be use as one of the most important tool in satisfying their customer. Generally, the study intended to find out the need for Enterprise Life Assurance Company to adopt effective communication strategies to satisfy and keep its clients in order to improve her position in the industry. Various literatures on the study were reviewed ranging from communication and customer satisfaction; communication techniques among others which the study tried to link it to the current study. Various methodological approaches were used that included sampling and research instrument. The sampling techniques included quota and purposive. The major instrument used was questionnaires. It was revealed that most of the customers had negative response to claims settlements whilst there was a good level of communication between ELAC and its customers. It was recommended that management should communicate regularly with their customers in order to assess the real effect of communication in improving customer satisfaction and make prompt payment on claims. Moreover, there should be more investment into the marketing of communications by companies so as to be above the competition in the industry.
- ItemThe impact of training and development on employee's productivity in Golden Tulip - Kumasi(2009) Baah, Forson Kwame
- ItemFinancial Appraisal of MTN Sponsored Activities - the case of the Africa Cup of Nations, 2008.(2009) Sopiimeh, GuidoThe investment in sponsorship in recent times has grown to a level that one wonders what corporate bodies envisage to achieve, by pumping so much resource in there. There are definitely different reasons why different corporate bodies would invest on different sponsorship platforms. The entry of the MTN in the Ghanaian market has seen a massive investment in the sponsorship of Music and Football activities. One of such investments is the title sponsorship of the 28th Africa Cup of Nations hosted in Ghana in February 2008. This study is aimed at establishing the objectives that under pinned MTN’s investment in the 2008 Africa Cup of Nations, and how these objectives were evaluated, and any lessons there off for sponsors. The sponsorship objectives of MTN were corporate, marketing and media. Qualitative and quantitative targets were set out and evaluated. Data was collected from both primary and secondary sources. The main primary sources were interviews and observation. The secondary sources were management and project reports from MTN. The data was analysed with the use of Microsoft Excel. Emphasis is more on the financial evaluation of the investment in terms of its Net Present Value, Payback, and Return on Investments. There is also analysis of actual performance as against planned targets. It must be noted that the data gathered is under strict confidentiality and should be for academic purposes only.
- ItemThe financial management of local authorities in Ghana: the case of Adentan Municipal Assembly(2009-04) Tamakloe, MacCharles Yaw
- ItemCredit risk management in Ghanaian Banks: a case study of SG-SSB Limited(2009-05) Baabereyir, Edmund Bertino
- ItemExamining the effects of Capital Structure on selected Companies listed on the Ghana Stock Exchange(2009-06) Eduamah, Noble
- ItemVenture capital financing in Ghana: "challenges and prospects"(2009-07) Anokye-Yeboah, William
- ItemA Study of Some Major Influences in Efo Kodjo Mawugbe’s Plays(2009-07-13) Ben – Daniels, FaithThis study sets out to outdoor Efo Kodjo Mawugbe as a Ghanaian playwright who has contributed to the development of literature and theatre in Ghana. It examines how he adapts the Theatre of the Absurd and the Theatre of Cruelty in the creation of his plays. It also examines his interest in Efua Theodora Sutherland’s Anansegoro, an innovative Ghanaian theatrical genre which is aimed at preserving our story-telling tradition, Anansesem. The study takes a critical look at some of Mawugbe’s plays: The G-Yard People, Up-stairs And Down-stairs, Acquired Prison Traumatic Syndrome and Ananse – Kweku – Ananse, and concludes that he adapts Esslin’s Theatre of the Absurd and Artaud’s Theatre of Cruelty in creating his African Theatre of the Absurd, which is aimed at telling the African story from an African perspective. It is concluded that the unique quality of the theatrical genres he adapts are best appreciated through the performances of his plays. Mawugbe’s plays are evidence of the theatre’s power to create a social occasion and speak directly to many people. It also concludes that he is attracted to Anansegoro and writes his play, Ananse – Kweku – Ananse, in that tradition, because he believes that Ananse’s role as a parody of society can never be over emphasized. Ananse as a folktale character does not expire with time. His character and role can be enhanced to suit the Ghanaian contemporary audience. One way to achieve this is by introducing contemporary characters within the society that the audience can easily recognize, and Mawugbe explores this avenue to the fullest.
- ItemThe impact of microfinance on poverty alleviation: A case study of Otuasekan Rural Bank(2009-08) Boadu, John
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- ItemCustomer switching behaviour and subscriber growth in the Mobile Telecom Industry: A Case of Kasapa Telecom Ltd-Kumasi(2009-08) Nyanteh, Alex Osei Opare
- ItemPerformance assessment of Atwima Kwanwoma Rural Bank(2009-08) Musah, Godwin
- ItemAutomation and financial efficiency: A case study of Procredit Savings and Loans Company Limited(2009-08) Asante, Enoch Obeng
- ItemMarketing banking products in rural and community Banks: A case study of Nwabiagya Rural Bank(2009-08-02) Armah-Bempong, Eric
- ItemAssessing the effectiveness of the internal control systems at the SDA Hospital-Kwadaso(2009-08-02) Tandoh, Bismark
- ItemAssessment of warehousing operations in the cocoa industry – the case of Tema port(2009-08-05) Akomea-Mensah, AbrampahThis study aims at contributing to the growing literature on warehousing management in Ghana. Following from years of warehouse management in Cocoa Marketing Company, the warehouses were engulfed with overload of poor warehouse practices. It was against this background that the research was carried out, to assess warehousing operations at the Tema Port as a case study. The study employed descriptive analysis in assessing warehousing problems of Cocoa Marketing Company. Questionnaire were sent to various stakeholders, who gave their views on various warehousing problems in accordance with how such problems impacted or influence their work. Further evidence showed that there was poor utilization of existing warehouse floor space manned by CMC. Again it was drawn from the findings that not having standardized pallets, short delivery of cocoa, short weight, leakages, inadequate utility service, theft, and lack of labour control were among the problems encountered by Cocoa Marketing Company at the various warehouses. The study made several recommendations to COCOBOD and for that matter Cocoa Marketing Company. It is recommended that Cocoa Marketing Company should ensure quick evacuation of cocoa to ensure that space was created at these warehouses to accommodate more storage of cocoa. Cocoa Marketing Company should employ bulk storage system in its operation. It was recommended that there should be effective strategy in adopting the FIFO principle, regulating trucks, introduction of weighbridge to speed up offloading process at the warehouses. This study is also the first in helping COCOBOD as well as other Ghanaian business organizations in the cocoa industry to understand the problems warehouses at the Port encountered in their daily operations and how warehousing operations in Ghana as a whole could be improved. iii