A comparative analysis of the effect of employees’ commitment on organisational performance (a case study of some selected private and public banks in Kumasi).
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Date
2016-11
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KNUST
Abstract
The world is in a dilemma as to the disparities in commitment among the private and the public sector. It is premised upon this backdrop that the study was conducted to undertake a comparative analysis of what determines employees commitment to work and its effect on organizational performance among the private and the public sector. The objectives of the study were to identify any difference in employees’ commitment between public and private sector employees and to assess the effect of employees’ commitment on organizational performance. The literature review looked at the types of commitment, commitment and work behaviour, organisational actions that encourage commitment and drivers of employee commitment as well as job satisfaction. A simple random sampling method was used to select a sample size of 100 in the administration of questionnaires. Primary Data was gathered
through the administration of questionnaires from employees. Data collected was analyzed using the Statistical Package for Social Sciences (SPSS). The study found that there exists a statistically significant difference between the commitment of employees in public and private institutions. The study further revealed that there exist a positive but statistically significant elationship between employee commitment and organisational performance. Further, the
study found that there exists a strong, positive and statistically significant relationship between employee satisfaction, employee commitment and organisational performance as well as job satisfaction. It was recommended performance based reward system be put in place to replace the current salary structure to encourage commitment among employees. Also, targets should be set for employees so that commitment can be channeled towards meeting targets. Lastly, intrinsic motivational factors should be implemented to boost employee self-motivation.
Description
A Thesis Submitted To The Department Of Human Resource And Organisational Department In Partial Fulfillment Of The Requirement For The Degree Of Master Of Business Administration In (Hrm Option).