Investigating the factors that facilitate easy conflict resolution on construction projects in Ghana (A case study of selected construction projects in the Greater Accra Region)
| dc.contributor.author | Amankwa, Isaac Okai | |
| dc.contributor.author | ||
| dc.date.accessioned | 2021-06-23T09:25:18Z | |
| dc.date.accessioned | 2023-04-19T03:47:08Z | |
| dc.date.available | 2021-06-23T09:25:18Z | |
| dc.date.available | 2023-04-19T03:47:08Z | |
| dc.date.issued | 2021-06-23 | |
| dc.description | A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfillment of the requirements for the Award of Master of Science (MSc.) honor Degree in Project Management.Master of Science in Project Management. | en_US |
| dc.description.abstract | Construction projects in general require massive inputs of several individuals starting from the constructing team through to the client, with each of them bringing on board their specialist acumen required to bring a project to a successful completion. These individuals come together with different interests yet with a common objective of project accomplishment. As they interconnect and interdepend, interests collide resulting in conflicts posing a nuisance to project delivery, especially when such situations are not well managed. The aim of this research was to identify the factors that facilitate easy conflict resolution concerning construction projects. The study employed quantitative content analysis combined with a cross-sectional survey on construction activities being carried out within La Dade Kotopon, Shai Osudoku and Ningo Prampram districts all in the Greater Accra Region. The empirical part of the research consisted of a self-completion questionnaire distributed online and completed by 51 participants and analysed using Microsoft Excel and Statistical Package for Social Scientists (SPSS). Inaccurate design information and inadequate communication among project team members according to the results are the leading sources of conflict within the areas of study. The findings also made it clear that being acquainted with ADR practices was much better based on efficiency, effectiveness and satisfaction than the traditional method of resolving conflict. Respondents also revealed that mediation was the most effective method of dispute resolution. The findings finally revealed openness and fairness, cost and outcomes of the various methods of dispute resolution were the basic factors to consider when it came to the point of selecting a method to resolve disputes. | en_US |
| dc.description.sponsorship | KNUST | en_US |
| dc.identifier.uri | https://ir.knust.edu.gh/handle/123456789/14079 | |
| dc.language.iso | en_US | en_US |
| dc.subject | facilitate easy conflict | en_US |
| dc.subject | resolution | en_US |
| dc.subject | construction projects | en_US |
| dc.subject | Greater Accra Region | en_US |
| dc.title | Investigating the factors that facilitate easy conflict resolution on construction projects in Ghana (A case study of selected construction projects in the Greater Accra Region) | en_US |
| dc.type | Thesis | en_US |
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