The role of communication in a projectized organization: A case study of its effect on selected world bank financed projects in Ghana

dc.contributor.authorAnarfi, Eunice Akomaa
dc.contributor.author
dc.date.accessioned2021-07-13T14:17:20Z
dc.date.accessioned2023-04-19T04:46:03Z
dc.date.available2021-07-13T14:17:20Z
dc.date.available2023-04-19T04:46:03Z
dc.date.issued2021-07-13
dc.descriptionThesis submitted to the Department of Construction Technology and Management, College of Art and Built Environment, in partial fulfillment of the requirement for the Degree of Master of Science. en_US
dc.description.abstractThe study was conducted to first of all, determine how much project organizers value communication; secondly, to uncover the various communication channels employed in project management and finally, to determine how communication affects the success of World Bank projects. Using mixed research design, the study collected data from 50 respondents through questionnaire administration. Samples were selected by adopting purposive sampling techniques. The sampled data was analyzed using SPSS data analysis software (Version 22.0). Results of the analyses were discussed and presented using tables, figures/charts, frequencies and percentages. The study found that communication received some level of attention during World Bank projects of which the value assigned to it is quite significant, thus from 5% to 6% of total budget allocation. The World Bank used multiple communication channels which includes; staff suggestion scheme, satisfaction survey, social gathering, annual reports, site review meetings, website, noticeboards, newsletter, general meeting, formal communication, face-to-face communication and broadcast media. The study found again that there have been several challenges in the communication process during projects. Some of the identified barriers were, political/community interference, poor listeners, poor leadership, unclear objectives, cultural differences, unclear communication channels, ineffective reporting systems, information filtering, lack of trust, religious issues, language barrier, age difference, physical barriers, psychological barriers and lack of accountability. The study recommends that communication has a very important role in project management and hence should be given maximum attention. There should be enough effort to remove all barriers especially those that are easily avoidableen_US
dc.description.sponsorshipKNUSTYen_US
dc.identifier.urihttps://ir.knust.edu.gh/handle/123456789/14378
dc.language.isoen_USen_US
dc.subjectCommunicationen_US
dc.subjectProjectized organizationen_US
dc.subjectworld bank financed projectsen_US
dc.titleThe role of communication in a projectized organization: A case study of its effect on selected world bank financed projects in Ghanaen_US
dc.typeThesisen_US
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