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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/8535

Title: Stakeholder management practices of construction managers in Ghana: a case study of Zoy Consult
Authors: Hagan, Nicholas Kow
Issue Date: 8-Apr-2016
Abstract: Good management of stakeholders throughout a project should ensure they view the project in a positive light, regardless of the actual outcome. Good stakeholder management will not only clear the path of potential obstructions, it will actively support swift progress and ultimately improve the quality of the results your deliver. It's not simply a case of keeping stakeholders happy - it’s also about using their time, expertise and influence to help you reach your goals. The aim of the research was to establish the critical role stakeholders play in the effective execution of projects. Stakeholder management is an important aspect of any project. In order to achieve the objectives, research questions were formulated in line with the objectives. Extensive literature was reviewed from authors in line with the objectives for the study. The study adopted the qualitative research design, using the descriptive and exploratory methods. Telephone interview was used in acquiring the primary data for the study. A case study of Zoy Consult was used. The data captured was analysed with the help of SPSS (Version 21). Findings from the study indicates that the validity and reliability to the effect that stakeholder management plays a critical role in ensuring that project performance and delivery by Project Managers proceeds with fewer challenges. The study recommends that the variables such as (Identifying stakeholders, Ensuring effective communication, Assessing stakeholders behaviour, Predicting stakeholder influence and Promoting good relationship) are relevant strategic elements in managing stakeholders expectations and must be considered by project managers when taking stakeholders decisions towards project implementation.  
Description: A thesis submitted to the Department of Building Technology, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirement for the Degree of Master of Science in Construction Management, 2015
URI: http://hdl.handle.net/123456789/8535
Appears in Collections:College of Architecture and Planning

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