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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7731

Title: An assessment of promotional satisfaction among the workers of Cocoa marketing Company Limited
Authors: Korang Boamah, Victoria
Issue Date: 2-Jul-2014
Abstract: This study assesses promotional satisfaction among employees at Cocoa Marketing Company Limited. The study reviewed Literature on the concept and definition of job promotion, the determinants of job promotion, job satisfaction concept, and factors influencing job satisfaction. The study adopted the quantitative research approach to collect data from the staff of Cocoa Marketing Company Limited. Thus data is collected via questionnaire from 149 employees and analysed with Statistical Package for the Social Sciences (SPSS). The result of the study revealed that, less than half of the employees have received promotion and those who had not been promoted are expecting promotion. The study found out that, the promotion package in Cocoa Marketing Company includes pay increase and promotion from lower rank to high rank. The findings also revealed that workers’ acquisition of new productive human capital (by experience); workers’ commitment to the firm (tenure); workers adequate ability and skills; and workers’ acquisition of academic degree most relevant to job performance are the major determinant of internal promotion. The study found that staff is satisfied with promotional policies available whiles in the case of implementation of the promotion policy, majority of staff were somewhat dissatisfied. It is recommended that management peruse a more transparent promotional policy and also staff expecting promotion should acquire new productive human capital; be committed to the organisation (tenure); acquire adequate ability and skills.
Description: A thesis submitted to Department of Managerial Sciences, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the award of the degree MASTER OF BUSINESS ADMINISTRATION (HRM OPTION), 2014
URI: http://hdl.handle.net/123456789/7731
Appears in Collections:College of Arts and Social Sciences

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