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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7677

Title: Conflict among the Teacher Associations in Ghana Education Service and its impact on performance of students in Brong Ahafo Region
Authors: Gbontir Bed, Catherine
Issue Date: 26-Jul-2012
Abstract: Conflicts are part of human nature and it is extremely important to study, it is not only for theoretical purposes but also for organizational practice. Many researchers suggests that conflict analysis and its resolutions have an important role in private, public and political organizations, as well as in judicial and work disputes, in military operations and many other institutions. The main purpose of the study is to find out the effect of conflict among Ghana National Association of Teachers and the National Association of Graduate Teachers on the performance of students at the senior high school level. The study adopted a quantitative approach with a sample size of 110 respondents using stratified and simple random sampling as the data collection technique. The results from the study indicated that the major cause of the conflicts among the teacher associations in GES was inequitable rewards in terms of salary. Again, the GNAT felt they were more important than the NAGRATS in terms of workload as they cater for the young ones which is more difficult than the adults at the senior high level. More so conflict affects the performance of students negatively. The researcher recommended to the management of Ghana Education Service to develop a good conflict management strategy. Also, Ghana Education Service should assist National Association of Graduate Teachers (NAGRAT) to acquire their own collective Bargaining Certificate.
Description: A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION (HRM OPTION). 2012
URI: http://hdl.handle.net/123456789/7677
Appears in Collections:College of Arts and Social Sciences

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