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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7560

Title: An assessment of the effect of training practices on employee skill development (A case of ECG, Ashanti East Region)
Authors: Kyeretwie, Kwame
Issue Date: 14-Jul-2012
Abstract: The quality of human resource is an asset to any organization and as a result training has become an important issue that has to be faced by every organization. It is no wonder that Ghana Labour Act 2003, Act 651 imposes responsibility on employers to train their employees and enjoins employees to make themselves available for training. The study delved into the training practices at the Electricity Company of Ghana and its impact on employees’ skills development. More specifically, the study sought to find out the training policy at ECG, training practices at ECG and effect of the training on skill development and its impact on performance. Questionnaires were the main instrument used to source for data from the respondents. Two structured questionnaires were designed for management and employees. The data collected were subsequently analysed quantitatively and qualitatively. The study revealed that ECG has a training policy but it was not accessible to employees of the company. It revealed that training practices at the company does not follow any systematic or scientific process. It was revealed however that while the training practices are not systematic, training has impacted positively on the skill development of employees. The study also revealed that employees performance have increased as a result of the acquisition of skills through training. It was recommended that ECG management should make the training policy available in all the company’s operational offices. This is because managers at the regions did not have a copy of the policy upon request by the researcher. It was again recommended that management should as much as possible put into practice the generally accepted stages or best practices involved in training and this will consolidate the gains the company has made in its investments in training.
Description: A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirements for the degree of MASTER OF BUSINESS ADMINISTRATION. 2012
URI: http://hdl.handle.net/123456789/7560
Appears in Collections:College of Arts and Social Sciences

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