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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7400

Title: Exploring Labour Turnover and Employee Performance at UBA in Ashanti Region.
Authors: Agyei-Twum, Edward
Issue Date: 30-Jul-2013
Abstract: Organisations all over the world strive to keep their employees, especially the experienced and dedicated ones. This is because organisations believe in the normal saying that: the devil you know is better than the angel you do not know. This maxim suggests that employers will be better off working with their existing employees than new recruits. The study was conducted to explore the labour turnover situation in the Ashanti regional branches of United Bank for Africa (UBA). Specifically, the study examines the causes, effects, and challenges of labour turnover. Also, the study sought to ascertain the relationship between salary levels and employees intentions to quit the bank. .The two main sources of data used for the study were primary and secondary. The primary data refers to the data obtained from interviews and questionnaires that were administered to workers and management staff of the bank. The secondary sources of data were obtained through journals, textbooks and annual reports of the Bank. Convenience sampling was used to select respondents for the study. The result of the study indicated that poor compensation package, lack of respect for workers and lack of career development opportunities are the main causes of labour turnover in the bank. Also, the study established that high labour turnover in the bank has negative effects on the performance of employees. The study concluded by recommending efficient and effective measures which the UBA in particular and other banks in general can adopt in order to maintain their existing employees so that productivity could be sustained.  
Description: A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Master of Business Administration (HRM Option), 2013
URI: http://hdl.handle.net/123456789/7400
Appears in Collections:College of Arts and Social Sciences

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