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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/7395

Title: The effect of Work/Life Balance on Productivity- A case study of Zenith Bank Ghana Limited
Authors: Opoku-Addai, Takyiwah
Issue Date: 30-Jul-2012
Abstract: Work-life balance has always been a concern for those interested in the quality of working life and its relation to broader quality of life. The effective management of employees’ work-life balance requires organizations to recognize and account for the array of non-work roles that impact on their working-lives. This study therefore examined the issue of Work-life balance at Zenith Bank and its effect on productivity. The case study was used as a strategy in conducting this research. Interviews and questionnaires were instruments used in gathering the needed data. A sample size of 100 respondents, made up of senior and junior staff was used. On the whole, respondents generally indicated that they are unable to maintain good balance of work and life. Most respondents indicated that work pressures often interfere with their personal life. It was also found that most bank staff usually find their job interfering with their personal priorities more than their personal priorities interfering with their job. On the level of stress experienced in the last six months, 78.3% indicated that they had experienced significant stress as a result of their job, suggesting an increasing stress on most staff of Zenith Bank. Most respondents only reported of the annual leave provisions which create some conditions for staff to balance work and life. There was no provision found limited to staff without children. Respondents indicated that there was not adequate support for parents to arrange child care. Although most staff indicated that supervisors generally show a sincere interest in employees’ well-being, they reported that the bank does not actively support programmes that create effective work-life balance. Respondents also revealed that usually staff who seek to further their education have to contend with several challenges. The study recommended that available work-life balance options are effectively communicated to staff. Also, there should be a deliberate policy to afford employees the opportunity to be involved in decisions that affect them.
Description: A thesis submitted to the Department of Managerial Science, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Master of Business Administration (HRM Option), 2012
URI: http://hdl.handle.net/123456789/7395
Appears in Collections:College of Arts and Social Sciences

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