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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/4479

Title: Impact assessment of training on employee performance: a case study of SG-SSB Limited
Authors: Boateng, Cynthia Owusu
Issue Date: 22-Aug-2011
Abstract: This research sought to assess the impact of training on employee performance using SSG-SSB LIMITED as case study. The target population comprised all employees of SG-SSB LIMITED. The study was conducted with a quantitative method, executed through questionnaires, which were handed out to eighty (N-80) respondents. Data collected was analyzed, summarized, and interpreted accordingly with the aid of descriptive statistical techniques such as total score and simple percentage. Chi-square was used to measure the relationship between Frequency of conducting Training Programs and Employee Performance. Findings showed that indeed training has a significant positive impact on employee productivity but the type and schedule of training should be subjected through careful planning, execution and measurement bearing in mind the company’s goals and objectives. The study therefore recommended that identification of training needs be done more professionally in conjunction with line managers and the individuals involved themselves, not neglecting the HR personnel. Training objectives should be SMART (Specific, Measurable, Achievable, Realistic, Timely and unambiguous, and should develop individual as well as meet the needs of the bank. Lastly, performance appraisal information system which is used yearly at SG-SSB to assess employees’ performance should provide specific information to employees about their performance problems and ways they can improve their performance
Description: A thesis submitted to the School of Graduate Studies, Institute of Distance Learning, Kwame Nkrumah University of Science And Technology, in partial fulfillment of the requirements for the award of Master of Business Administration, August, 2011
URI: http://hdl.handle.net/123456789/4479
Appears in Collections:Distance Learning

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