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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/4264

Title: Technology as a tool in enhancing Internal Organizational Communication to achieve Corporate Objectives
Authors: Batchar, Richmond Kofi
Issue Date: 11-Oct-2011
Abstract: The study was carried out to investigate how Technology as a tool could enhance internal Organisational Communication to achieve Corporate Objective at Ghana Post Company Ltd, Head Quarters. The study aimed at providing information on technology as a tool in enchancing internal organisational Communication which can be used as a basis for formulating qualitative process indicators that could be utilized in evaluation. A Total of 100 people was used for the target population. A sample of 50 respondents comprising of people in management positions, supervisory positions and operations was chosen from Human Resource Management, Operations and Expedited Mail Services (EMS) departments using stratified sampling technigue.The statistical method used for the study was the simple frequency count statistics and percentages to generate the data for analysis. It was discovered among other things that most of the employees were anxiously waiting for the platform that would bring about confidentiality in sending messages, messages reaching its intended recipient on time without delays.Most respondents were aware that in this age and time, the use of ICT as a means of communication is much preferred than the traditional methods of communicating. With the modal age range between 31-40 years, it is expected that this generation of persons will be most likely exposed TO ICT and be more interested in the introduction of modern technology to enchance internal Communication within the organisation. The adoption of web portals as the means of delivering detailed reference information to employees. Another recommendation is the use of a self-service Human Resource Management ( HRM) application. Deploying a self-service solution, this will enable every member of staff access all their relevant information through a secure web interface
Description: A Thesis submitted to the Institute of Distance Learning, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Commonwealth Executive Masters in Business Administration, October, 2011
URI: http://hdl.handle.net/123456789/4264
Appears in Collections:Distance Learning

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