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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/3722

Title: A Library ready for 21st Century services: the case of The University of Science and Technology (UST) Library, Kumasi, Ghana
Authors: Asamoah–Hassan, Helena R.
Issue Date: 1998
Publisher: IATUL
Abstract: A history of the University of Science and Technology and its Main and Faculty/Institute libraries is given. The age long traditional library services - acquisition, cataloguing, circulation, reference, serials and interlibrary loans - offered by the main and some of the Faculty/Institute libraries which fall short, in many respects, of library service today, are discussed. The present level of service where some amount of automation like the computerisation of cataloguing records, data communication service like Electronic - Mail and information retrieval service like CD - ROM are being offered alongside the traditional service are outlined. There is the need for a change and the factors which have brought this need for change to the modern ways of information provision, like economic recession, information explosion, technological innovations and inadequate staffing are discussed. The expected services and decisions necessary for the libraries to perform well with the global increase in the production of information, current varied formats of information and the increased demand for information by faculty students and researchers are stated. User satisfaction is the watchword in this age of information demand. Services like interlibraty loans and document delivery, new roles of staff and decisions like new collection development policies are discussed. The virtual library which will soon be a part of our services because of the siting of the African Virtual University in our library is mentioned as well as the role of the head librarian, especially in the provision of good leadership in today’s library. Suggestions for a model library of the 21st century, befitting a University of Science and Technology in sub Saharan Africa, are made as necessary to ensure that the libraries remain relevant in the rapid changing age of information, where libraries without walls are fast emerging and the time lag between demand and delivery of information from libraries/information sources outside one’s environment has reduced drastically.
Description: A paper presented at the Conference of the International Association of Technological University Libraries held in Pretoria, South Africa from 1st-5th June 1998.
URI: http://hdl.handle.net/123456789/3722
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