Assessing supply chain management practices and their impact on supply Chain performance: the moderating role of digitization
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Date
2023
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KNUST
Abstract
The study sought to examine the effect of supply chain management practices on supply chain performance and the moderation effect of digitisation. The study therefore sought to achieve three specific objectives, including (1) to examine the relationship between supply chain management practices and supply chain performance, (2) to examine the relationship between digitisation and supply chain performance and (3) to assess the role of digitisation in moderating the relationship between supply chain management practices and supply chain performance. The study adopted the convenience sampling technique to a sample size of 115. Also, the study deployed semi-structured questionnaire with the help of google form to gather data from the respondents. It could be noted that the smart pls4, version 23 was used to analyze the data. The study found that, supply chain management practices and supply chain performance are positively and significantly related, which lends support for hypothesis 1. Again, the results of the study found that digitisation has a positive and significant relationship with supply chain performance, which also supports hypothesis 2. The study further found a positive and insignificant moderation effect of digitisation between supply chain management practices and supply chain performance, hence h3 is rejected. Further, even though supply chain management practices seem to affect firm performance positively and significantly, most workers still lack the necessary skills and knowledge when adopting these supply chain practices, the study recommends that management must educate and train these workers to properly understand the practices of supply chain management. Finally, the current study adopted the manufacturing sector as a case study. The reason was that it is that sector which predominantly procures goods and materials for further production. Though the study found a positive relationship between supply chain and supply chain performance. However, the study suggests that future studies conduct a comparative analysis between the manufacturing and service sectors on supply chain practices and firm performance.
Description
A thesis submitted to the department of supply chain and information systems, Institute of distance learning, in partial fulfillment of the requirements for the award of the degree of master of science in logistics and supply chain management