Lean supply chain management and firm performance: the role of industry 4.0 technologies and top management commitment
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Date
2023
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KNUST
Abstract
This study was motivated by inconsistent findings on the relationship between lean supply chain management and firm performance, and calls for examining the roles of industry 4.0 technologies and top management commitment. The main objective was to examine the impact of industry 4.0 technologies and top management commitment on the relationship between lean supply chain management and firm performance. The study was underpinned by the resource-based view theory. A quantitative approach with a survey method was adopted, with data gathered from 387 employees of manufacturing firms in Ghana’s greater Accra region. Key findings revealed a positive relationship between lean supply chain management and firm performance. Industry 4.0 technologies positively mediated this relationship. Top management commitment positively moderated the relationship between industry 4.0 technologies and firm performance. Recommendations include managers adopting lean practices, implementing industry 4.0 technologies, and demonstrating commitment to optimize efficiency. The study contributes by providing new insights into the factors driving lean supply chain management success.
Description
A thesis submitted to the department of supply chain and information systems, institute of distance learning, in partial fulfilment of the requirements of the award of the degree of master of science in logistics and supply chain management