The Effect of Information Alignment on Operational Performance Among SMEs: The Mediating Role of Supply Chain Collaboration
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Date
2023
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Abstract
The purpose of this study is to identify the role of supply chain cooperation as a moderator in the link between information alignment and operational performance among SMEs in developing economies. In particular, a cross-sectional research design was used for this investigation. For this inquiry, a quantitative technique was applied. 384 people were chosen using the purposive sampling approach. A predefined questionnaire was the primary technique of information collecting. SPSS v26 and SmartPls v4 were specifically used for statistical analysis. The data was examined utilising both descriptive and inferential techniques of investigation. According to the findings, information alignment has a direct and substantial influence on operational performance and SC cooperation. The purpose of this study is to identify the role of supply chain cooperation as a moderator in the link between information alignment and operational performance among SMEs in developing economies. In particular, a cross-sectional research design was used for this investigation. For this inquiry, a quantitative technique was applied. 384 people were chosen using the purposive sampling approach. A predefined questionnaire was the primary technique of information collecting. SPSS v26 and SmartPls v4 were specifically used for statistical analysis. The data was examined utilising both descriptive and inferential techniques of investigation. According to the findings, information alignment has a direct and substantial influence on operational performance and SC cooperation. According to the statistics, SC cooperation has a considerable beneficial influence on operational performance. According to the findings of the study, SC cooperation strongly influences the relationship between information alignment and operational performance. According to the findings, management should leverage IT to improve relationships with SC partners and promote operational effectiveness.
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A Thesis submitted to the Department of Supply Chain and Information Systems, KNUST
School of Business in partial fulfillment of the requirements for the degree of MASTER OF SCIENCE IN LOGISTICS AND SUPPLY CHAIN MANAGEMENT (IDL)