Procurement Practices And Public Service Delivery: A Study Of Mmdas In The Northern Regions, Ghana.
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Date
2023
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KNUST
Abstract
The main issues preventing Metropolitan, Municipal, and District Assemblies (MMDAs) from managing effectively is fake procurement. A CDD-Ghana study conducted in 2021 revealed that the majority of Ghanaians thought the MMDAs had performed "very or pretty badly" in terms of service delivery over the preceding five years. The main aim of the study is to examine the influence of procurement practices on public service delivery using MMDAs in the Savannah Region of Ghana as a case study. The study used explanatory research designs. The study specifically employs a quantitative research strategy; with which it will gather quantifiable data for the population sample's statistical analysis. Senior managers of MMDAs in Ghana's Savannah Region made up the study's population. Purposive sampling was used to select a sample of respondents for the study because the population was big and potentially inaccessible. A total of 162 people were included in the study's sample. The data was analysed using descriptive and inferential (regression) statistics. The results also show that sourcing, planning, and contract management, have a significant effect on Service Delivery. Therefore, this study concludes that the determinants of service delivery include sourcing, planning, and contract management. This means procurement practices like sourcing, planning, and management have an influence on service delivery among organisations like MMDAs. It is recommended that national procurement planning strategies or rules and regulations be reviewed and updated to include clauses that will allow flexibility for the inclusion of emerging trends in the procurement process. The report further recommends the establishment of a procurement planning.
Description
A thesis submitted to the department of supply chain and information systems in partial fulfillment of the requirements for the degree of master of science (procurement and supply chain management)