Effect Of Supply Chain Digitalization On Internal Supply Chain Integration Of Manufacturing Firms: A Case Study Of Ghacem Limited
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Date
2023
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KNUST
Abstract
Due to global disruptions, technological improvements, the complexity of consumer demand, and the changes in the market, in today’s business environment an adaptive supply chain is highly desirable. Integration of supply chain remains a worthy strategy to pursue in that regard. The purpose of this study is to assess the effect of supply chain digitalization on internal supply chain integration of manufacturing firms with focus on Ghacem Limited. The study adopted the cross-sectional quantitative case study research design from 114 administrative staff of Ghacem using purposive sampling technique. The findings revealed positive, moderate relationship between the drivers of supply chain digitalization and internal supply chain integration; negative, moderate relationship between the challenges of supply chain digitalization and internal supply chain integration, a positive, strong correlation between the extent of supply chain digitalization and internal supply chain integration. All the relationships were significant. Furthermore, the drivers and challenges to supply chain digitization revealed both positive and negative associations with the extent of supply chain digitalization. The study concludes and recommends that Ghacem Limited should continue to invest in digitalization of its supply chain to further improve internal supply chain integration. Further studies should be conducted to investigate the impact of digitalization of the supply chain on other aspects of the supply chain such as firm performance, cost, efficiency, and customer satisfaction.
Description
A thesis submitted to the department of supply chain and information systems, kwame nkrumah university of science and technology, kumasi in partial fulfilment of the requirements for the award degree of master of science in logistcs and supply chain management