Improving procurement performance in the public sector with the implementation of E-procurement: a study of selected Metropolitan and Municipal Assemblies in the Ashanti region of Ghana
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Date
2021-07-07
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Abstract
Public procurement is the core activity for government in accomplishing its operations. It is
the process whereby government obtain goods, works and services from third parties to
undertake its operations which is based on the five „rights‟ that is obtaining goods, works or
services at the right price, in the right quantity, right quality, delivered at the right time and
place and from the right source. Government procurement systems are fundamentally sound
in terms of their basic organisation and procedures. Also, public procurement has over the
years been carried out manually which is associated with corrupt practices. Again, there exist
some weaknesses in their execution and all these affect their performance. The study sought
to determine how procurement performance can be improved with the implementation of e procurement in the public sector. Based on this, the specific objectives were; to identify the
weaknesses in the existing practices, its effect on their performance and identify the
weaknesses that can be eliminated or minimised with the application of e-procurement
process. The methodology adopted for the study was more of quantitative approach and a
well-structured close ended questionnaire was administered to respondents in the assemblies.
Data received were analysed using frequencies, relative importance index and one sample t test with the aid of Statistical Package for Social Sciences (SPSS version 23.0). The key
findings of the study indicated that there are weaknesses in the existing procurement process
and this weakness affect the way in which they execute their task effectively and efficiently.
It also revealed that this weakness can be eliminated or minimised with the application of e procurement tools. Thus, the application of e-procurement leads to improved procurement
performance. Hence, it is recommended that experts who are well-informed in e-procurement
should be engaged to help solve these challenges or weaknesses identified in the traditional
(manual) practices.
Description
A thesis submitted to the Department
of Construction Technology and Management, Kwame
Nkrumah University of Science and Technology in partial fulfillment of the requirements for the Award of Degree of
Master of Science in Procurement Management.
Keywords
Procurement, Procurement Performance,, E-procurement, Public sector