Analyzing the effectiveness of project management on project success of financial services in Ghana
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Date
2021-06-15
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Abstract
In a world where change is becoming increasingly more significant phenomenon, project
management has been adopted to provide a priceless approach for organizations to manage
this change effectively. This study then seeks to analyse the effectiveness of project
management on project success in financial services in greater Accra Metropolis; to identify
the principal project management theories that are related to project delivery; the most
significant factors or indicators for measuring project success; the effects of the
intricate/underlying relationships between principal project management and project success
of financial service were objectives put forward to achieve the aim of the study. As a result of
this in-depth literature reviewed, questionnaires were designed and administered to
professionals in the financial services sector (project managers, operations managers, branch
managers, credit managers, and other members of staff) operating within the greater Accra
metropolis. Findings of the of the analysis of data suggested that there were Ten factors that
were identified to have a link to the principal project management that are related to projects
delivery in financial services; the most significant factors/indicators for measuring project
success of financial services to be project management success, business success, product
success, strategic success, and process success in the order of importance. As part of the
findings the following recommendations were proposed.The principal project management
theories on project success delivery in financial services of Ghana can be implemented on
other fields or sectors such as health and agriculture to ascertain their relevance.
Description
A dissertation submitted to the Department of Construction Technology and Management
College of Art and Built Environment
in partial fulfillment of the requirements for the Degree of
Master of Science
Keywords
Project Management,, Project Success,, Financial Services, Success Indicators, Ghana