Stakeholder management practices of road construction works in Ghana. ‘A case study of bitumen surfacing of Dwamenase-Abompeadasawase-Anyinam Feeder Road with two other roads

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Date
2021-06-15
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Abstract
Road construction works involves a sequence of complex operations. In Road construction works, engaging stakeholders before the start of the project is essential. Ghana’s road projects are no different from this scenario. The road project traverses in various communities thereby affecting community people directly. It is therefore essential for effective stakeholder management on Ghana’s road projects to maintain an appropriate equilibrium between stakeholders’ interests. The research therefore adopted the Bitumen Surfacing of Dwamenase-Abompe-Adasawase-Anyinam Feeder Road(16.95km) and other two Road Project as Case Study to achieve its objectives such as intensification of critical external stakeholder needs in road construction works in Ghana, identification of stakeholder management practices in road construction works and the extent to which those practices meet external stakeholder expectations. The aim of the research is to analyze stakeholder management practices in road construction works in Ghana. The researcher adopted the Quantitative Research Method for the study. Sample size of one hundred and (150) responses was obtained using a simple random sampling. Census approach was used for the analysis of the responses from the internal stakeholders. The sampling research instrument used for the responses from the internal stakeholders included the use of the Kendall’s mean rank test to rank the needs of the external stakeholders from the responses, relative importance index in determining the level of importance of the stakeholder management practices on the road project to meet the stakeholder’s expectations. The findings of the stakeholder need identification are; Build and maintain mutual trust relationship and others. In meeting the external stakeholders’ expectations based on stakeholder management practices on a road project in Ghana, it was found out in the research that; Conflict should be resolved in a timely manner among stakeholders on the road project. It is therefore concluded that the findings of this research should be apply to Ghana’s road project to help the smooth implementation of road projects within budget and on schedule. It is also recommended that Ghana’s Road Agencies takes key interest and apply the stakeholder management practices in the findings of this research on their Projects.
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A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology in partial fulfilment of the requirement for the Award Degree of Master Of Science in Project Management.
Keywords
Stakeholder Management Practices, External Stakeholder needs, External Stakeholder Expectations, Road Construction Works in Ghana
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