The construction industry of Ghana: exploring the nexus between communication and project delivery(activities); a case study on the road sector (Accra)

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Date
2021-06-14
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Abstract
Communication is the exchange of information with the emphasis on creating understanding between the sender and the receiver. All project Participants prepare information in a variety of ways to meet the needs of project stakeholders. Team members also receive feedback from these stakeholders. However, the purpose of this study is to assess the relationship between communication and project delivery and its objectives are to determine the various communication channels employed by project professionals within the road sector in Accra, to identify the communication barriers affecting project delivery, to assess the perceived impact of project communication on project delivery. The study introduction offers the overview of the construction industry. Followed by the literature which review the overview of the construction industry in Ghana, the concept of Communication and gives an outline of the road sector in Accra. The main three (3) agencies and departments under the Ministry of Roads and Highways which includes the Department of Feeder roads, Department of Urban roads were carefully chosen to be the case studies for this research. The mixed method, which includes open and closed questionnaire, were used to collect data from construction professionals. SPSS was used for the analysis respectively. After the discussion was made, there was a complete relationship established among responses received. This study draws attention of project companies to take interest to develop communication skills of all their project professionals, since communication stand as a strong backbone in project delivery. In conclusion, communication among project professionals is necessary for project delivery.
Description
A thesis submitted to the Department of Construction Technology and Management, Kwame Nkrumah University of Science and Technology, Kumasi in partial fulfilment of the requirements for the Award Degree of Master of Science in Project Management.
Keywords
Construction industry, Exploring the nexus, Communication, Accra
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