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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/130

Title: An Evaluation of the Reprographic Services at the Kwame Nkrumah University of Science and Technology (KNUST) Library, Kumasi
Authors: Agyen-Gyasi, K
Keywords: reprography
document delivery
information technology
Issue Date: May-2009
Publisher: Routledge
Citation: Journal of Interlibrary Loan,Document Delivery & Electronic Reserve, 2009.
Abstract: This paper evaluates the reprographic services of the KNUST library. It examines the concept of reprography which is employed in the Library in the provision of information services and narrows it down to photocopying services which is the only reprographic service currently in place at KNUST. Data for the study were obtained from official files, interviews, and personal observation for a period of one semester. An assessment of the performance of the Unit reveals that there were fluctuations in the income generated from photocopying services. Compared to the expenditure patterns, it was observed that some of the expenses far outrun the incomes generated but this scenario was found to be a common problem in many African universities. Among the challenges identified are the advent of ICT and the installation of campus-wide network, the INASP/DANIDA-sponsored projects which have made it possible for users to access and download journal articles which hitherto could only be obtained through photocopying, copyright legislation, frequent breakdown of photocopying machines and power outages. Appropriate recommendations are also offered to ensure smooth operations of the unit.
Description: To cite this Article Agyen-Gyasi, K.(2009)'An Evaluation of the Reprographic Services at the KNUST Library, Kwame Nkrumah University of Science and Technology, Kumasi, Ghana',Journal of Interlibrary Loan,Document Delivery & Electronic Reserve,19:1,7 — 20
URI: http://hdl.handle.net/123456789/130
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