DSpace
 

KNUSTSpace >
Research Articles >
Administration >

Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/12603

Title: The role of quality assurance in building and maintaining a culture of excellence in higher education: The African perspective
Authors: Addo, Paul Kwadwo
Assan, Seth. Kojo Mbra
Patricia G. Owusu-Darko, Patricia G.
Issue Date: 2016
Publisher: Institute of Education Press.
Citation: Addo P. K., Assan M. S.K, Owusu-Darko P.G. (2016) “The Role of Quality Assurance in Building and Maintaining a Culture of Excellence in Higher Education: The African perspectives” In Going Global Connecting Cultures, Forging Futures Vol 5. edited by Mary Stiasny (OBE) and Tim Gore (OBE). London. Institute of Education Press. pp. 60-67.
Abstract: The need for quality assurance (QA) for organizational effectiveness and excellence beyond prior standards has become a global imperative. Higher education institutions (HEIs) are responding to this demand by strategically initiating the incorporation of quality measures into systems and structures in their institutions. QA is now featured in the strategic plans of higher institutions in their quest for improvement, quality control and higher performance aimed at building and maintaining a strong culture of excellence. This is needed for fitness for purpose (Mizikaci, 2006), stakeholder satisfaction, continuous improvement and brand identity. This paper explores the historical backgrounds, philosophical underpinning and current approaches in QA measures to create and maintain a strong institutional culture of excellence. The paper provides a perspective of the attempts by Kwame Nkrumah University of Science and Technology (KNUST), Kumasi, Ghana, to build a culture of excellence using the Total Quality Management (TQM) approach. The paper further shares the continental efforts in Africa to assist in the development of capacity in institutions in Africa and to strengthen their quality control measures. The paper concludes with recommendations for building a culture of excellence.
Description: Addo P. K., Assan M. S.K, Owusu-Darko P.G. (2016) “The Role of Quality Assurance in Building and Maintaining a Culture of Excellence in Higher Education: The African perspectives” In Going Global Connecting Cultures, Forging Futures Vol 5. edited by Mary Stiasny (OBE) and Tim Gore (OBE). London. Institute of Education Press. pp. 60-67.
URI: http://hdl.handle.net/123456789/12603
ISBN: 978-0-86355-784-2
Appears in Collections:Administration

Files in This Item:

File Description SizeFormat
The role of quality assurance.pdf692.14 kBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

 

Valid XHTML 1.0! DSpace Software Copyright © 2002-2010  Duraspace - Feedback