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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/11635

Title: Optimizing Patient Flow and Resource Utilization in Out Patient Clinic: A Comparative Study of Nkawie Government Hospital and Aniwaa Health Center
Authors: Mensah, John
Asamoah, David
Tawiah, Akua Amponsaa
Issue Date: 2014
Publisher: Journal of Applied Business and Economics
Citation: Journal of Applied Business and Economics, Vol. 16(3) 2014
Abstract: The study is a comprehensive evaluation to explore current systems and practice regarding the Patient Flow and resource utilization in an out-patient clinic in both a government and private owned hospitals in Ghana. Currently we are witnessing unprecedented queues in these hospitals. the general information was analyzed by a single-phase queuing system. Findings indicated that the estimated mean arrival rate and the waiting time at the OPD for the public hospital were 23 and 0.5 hours respectively, and 25 and 0.5 hours for private hospital and this is directly opposite queuing situations found in developed countries (Ortola, 1993).
Description: An article published in Journal of Applied Business and Economics, Vol. 16(3) 2014
URI: http://hdl.handle.net/123456789/11635
Appears in Collections:College of Arts and Social Sciences

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