KNUSTSpace >
Research Articles >
College of Arts and Social Sciences >

Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/11633

Title: Examining the effects of Information Technology Outsourcing on Competitive Advantage
Authors: Agyei-Owusu, Benjamin
Asamoah, David
Agbenyo, Leonard
Keywords: IT Outsourcing
Competitive Advantage
Issue Date: 2018
Publisher: Twenty-fourth Americas Conference on Information Systems, New Orleans
Citation: Twenty-fourth Americas Conference on Information Systems, New Orleans, 2018
Abstract: This paper employs the resource-based view as a theoretical lens to empirically explore how the information technology (IT) outsourcing orientation of an organization impacts its competitive advantage. The study develops a research model to explore the impact of five IT outsourcing orientations (Cost, Flexibility, Innovation, Quality, and Time) on the competitive position of firms. A survey of 115 hotels that practice IT outsourcing was conducted to test the research model. The results of the study revealed that three outsourcing orientations (Flexibility, Innovation, and Time) created all three types of competitive advantage (Cost Leadership advantages, Differentiation advantages, and Focus advantages). Meanwhile Quality outsourcing orientation created Differentiation and Focus advantages, whilst Cost outsourcing orientation generated only Cost leadership advantages. The study therefore recommends that Flexibility, Innovation, and Time should receive more attention by both researchers and managers given that they are more effective in creating competitive advantages for firms practicing IT outsourcing.
Description: An article published in Twenty-fourth Americas Conference on Information Systems, New Orleans, 2018
URI: http://hdl.handle.net/123456789/11633
Appears in Collections:College of Arts and Social Sciences

Files in This Item:

File Description SizeFormat
ExaminingtheeffectsofInformationTechnologyOutsourcingonCo.pdf555.79 kBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.


Valid XHTML 1.0! DSpace Software Copyright © 2002-2010  Duraspace - Feedback