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Title: | FACTORS AFFECTING CLIENT – CONTRACTOR RELATIONSHIP IN THE GHANAIAN CONSTRUCTION INDUSTRY |
Authors: | Atuahene, B.T. Baiden, B.K. Agyekum, K. |
Keywords: | Communication innovation relationship satisfaction trust. |
Issue Date: | Apr-2017 |
Publisher: | INTERNATIONAL CONFERENCE ON INFRASTRUCTURE DEVELOPMENT IN AFRICA |
Citation: | 6TH INTERNATIONAL CONFERENCE ON INFRASTRUCTURE DEVELOPMENT IN AFRICA - 12-14 April 2017, KNUST, Kumasi, Ghana |
Abstract: | Players in the construction industry should
patronize relationship building because it is deemed
as an important asset for many industries. Cordial
relationship between clients and contractors is an
antidote for the conflict and aggressive confrontational
issues within the construction industry. The study
sought to identify factors affecting client – contractor
relationship in the Ghanaian construction industry.
The study identifies fourteen factors central to
relationship building between client and contractors
within the Ghanaian construction industry and
their prevalence explored from 145 contractors,
conveniently sampled. Cronbach Alpha coefficient
of 0.837 was recorded. Twelve significant factors
were identified using the mean score ranking. The
findings revealed that Professionalism, satisfactions,
communication, commitment, value of the project,
trust and conformance are highly significant factors
affecting Client-Contractor Relationship. Neglect
of the identified factors by either party could
frustrate the individual and overall objectives of
projects. Moreover, the use of innovative criteria
by clients in selecting contractors for their projects
is recommended and each party must execute their
substantive roles toward the realization of the project
objectives that enhances future collaboration. The
study provides the empirical basis for relationship
studies in the construction industry of developing
countries, such as Ghana. |
Description: | 6TH INTERNATIONAL CONFERENCE ON INFRASTRUCTURE DEVELOPMENT IN AFRICA - 12-14 April 2017, KNUST, Kumasi, Ghana |
URI: | http://hdl.handle.net/123456789/10943 |
Appears in Collections: | College of Architecture and Planning
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