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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/10884

Title: Exploring the critical success factors of the built environment consulting firms in Ghana
Authors: Owusu-Manu, D.
Okide, C.
Agyekum, K.
Aidoo, C.
Addy, M. N
Keywords: Consulting Firms
Ghana
Critical Success Factors (CSFs)
Built Environment
Issue Date: 12-Apr-2017
Publisher: ICIDA
Citation: ICIDA 2017 - 6th International Conference on Infrastructure Development in Africa - 12-14 April 2017
Abstract: The construction industry is constantly revolving as a result of technological reservations, budgets and growth processes. What contributes to the success of consulting firms within the industry is a major concern due to the performance of Ghanaian consulting firms. A number of studies have been conducted to examine the critical success factors (CSFs) of built environment consulting firms. However, within the Ghanaian context these is a huge gap in this field. The purpose of the study was to explore CSFs pertinent to the Ghanaian construction industry. The study employed both the snowball and convenience sampling approach to identify a total number of thirty (30) consulting firms in Ghana. Consequently, data was retrieved and analyzed using; mean score ranking (index), One-Sample Wilcoxon Signed Rank Test and factor analysis. Thirty (30) factors were identified and rated on the degree to which the CSFs impact the success of their firms. The most four CSF’s identified include; Client Satisfaction, Clear Goals and Objectives, Retaining Key Employees and Use of Development Tools. The factor analysis further revealed four underlying clusters labelled as; Human capital and development, Business structure and organization, Project management skills and Partnerships and Management support. Key contribution of the study is the identification of CSFs relevant to the Ghanaian economy which would enhance the performance the of built environment consulting firms within the region.
Description: In the proceedings of the 6th International Conference on Infrastructure Development in Africa, 12th April, 2017, KNUST, Ghana
URI: http://hdl.handle.net/123456789/10884
Appears in Collections:College of Architecture and Planning

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