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Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/10267

Title: The effects of organizational culture on organizational performance: A case study of Adehyeman Savings and Loans Limited
Authors: Gyebi, Akua Dankwa
Issue Date: 25-Jan-2017
Abstract: The general objective of the study is to assess the effect of organizational culture on organizational performance at Adehyeman Savings and Loans Kumasi. A sample size of 100 respondents which comprised of junior and senior staff of Adehyeman Savings and Loans Limited. Both primary and secondary data were gathered for the study. The study adopted descriptive and quantitative research approaches. Both primary and secondary data were used for the study. The field survey were analysed with SPSS and Microsoft excel. The study discovered that the dimensions of organizational culture at ASL included managers regularly recognizing and acknowledging the quality of employees work; also the effects of organizational culture on performance were ensuring employees work towards the achievement of organizational goals; Organizational culture of ASL could be used to channel out behaviours of employees towards the behaviours the organization desired and could be used to enhance employee effectiveness and increase their productivity. Some performance measures talked about included Profitability, Value creation, Customer satisfaction and competitiveness. Some of the challenges identified were lack of motivation and authoritarian management style which poses threat to organizational performance. The study recommends that Employee motivation, Delegation of authority, Acceptance of criticism Democratic management can enhance performance.
Description: A thesis submitted to the Department of Marketing and Corporate Strategy, Kwame Nkrumah University of Science and Technology in partial fulfillment of the requirements for the degree of Masters of Business Administration (MBA), (Strategic Management and Consulting), 2016.
URI: http://hdl.handle.net/123456789/10267
Appears in Collections:College of Arts and Social Sciences

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